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Claims

On the day of completion you will be asked by your developer to undertake a handover inspection of the property.  Any damage such as marks, chips, scuffs, scratches and staining must be noted to your developer at the time of the inspection as such damage is not covered by Premier Guarantee.

If you think you have a claim, our claims forms are accessible below.  Please read the descriptions carefully to ensure you are downloading the correct form.  If you are unsure, please contact us on 08444 120 888 and ask to speak to our claims team.

  • If you are claiming under our New Homes or Premier Partners schemes and your policy is less than 24 months old, click here.
  • If you are claiming under our New Homes or Premier Partners schemes and your policy is more than 24 months old, click here.
  • If you are claiming under our Self Build, Commercial Buildings or Completed Housing schemes, click here.
  • If you are making a new claim under one of our schemes in Ireland, or are a homeowner in Ireland with an existing pyrites claim, click here.

If you are claiming under our Social Housing scheme, have an existing claim in Ireland not listed above or are claiming due to insolvency issues, please contact us on 08444 120 888.

Details of what is or isn't covered can be found in your policy documentation.  If you can't find your policy document or need some further guidance, contact us and we'll be happy to help you.