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Terms

This terms set out how Premier Guarantee uses and protects any information that you provide when you use this website.

Premier Guarantee is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy by updating this page. You should check this page regularly to ensure that you are happy with any changes.

All telephone calls are recorded for quality monitoring, training, compliance and security purposes only. 

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the mail address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.
  • Your information will be used within the MDIS group to allow us to provide information and quotations on our range of products and services.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Data Protection Officer, Premier Guarantee, 2 Shore Lines Building, Shore Road, Birkenhead, Wirral, CH41 1AU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.